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Our Policies

Guaranteed Service

Our goal is for you to be 100% satisfied with your services. If you are not 100% satisfied, please let us know before you leave the salon or contact us within 3 days. Any issues reported after the 3rd day from your appointment date will not immediately be considered a complimentary fix but assessed on a case-by-case basis.

ABSOLUTELY NO REFUNDS!

Late Arrivals

We have a 15-minute grace period for any unpredicted traffic or direction to our shop. If you anticipate that you will be later than 15 minutes, please give us a call at 405-906-3260 to see if we have the availability to complete your service in full. One late client can throw off the entire schedule and cause our other clients to be late for their commitments. Therefore, if you arrive more than 15 minutes late, we reserve the right to refuse partial or complete services.

Cancellation

Your appointment is very important to our team. We hold your appointments just for you & ask that if you must cancel or reschedule any appointment, please provide us with 2 hours' notice.

We Reserve the Right to Refuse Service to:

- Anyone in ill health that we may suspect may be contagious, or we fear could be harmed by our service.

- Anyone demonstrating inappropriate behavior to our technicians and other customers.

Gift Card & Certificate Policy

- Please treat this card like cash; if this card is lost or stolen, it will not be replaced.

- This card cannot be redeemed for cash.

- All sales are final and not refundable.

- Price for services subject to change without notice.

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